Privacy Policy
Effective Date: [04 March 2026]
Last Updated: [04 March 2026]
Welcome to Apidoxy ("Company", "we", "our", or "us").
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Business name
- Billing address
- Account login credentials
- Payment-related information
1.2 Business & Store Data
If you use our merchant or website builder platform, we may collect:
- Store information
- Product listings
- Inventory data
- Order details
- Customer information uploaded by you
- Website content, images, and media
1.3 Automatically Collected Information
When you access our Services, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Session duration
- Referring URLs
1.4 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve user experience
- Analyze platform performance
- Remember preferences
- Provide personalized features
You may disable cookies in your browser settings, but some features may not function properly.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain our Services
- Create and manage accounts
- Process payments and transactions
- Improve platform performance and features
- Communicate with users
- Provide customer support
- Prevent fraud and enhance security
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal data.
We may share information in the following situations:
3.1 Service Providers
With trusted third-party vendors for:
- Cloud hosting
- Payment processing
- Analytics
- Email delivery
- Customer support
These providers are contractually obligated to protect your information.
3.2 Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to legal processes
- Protect our rights
- Prevent fraud or misuse
3.3 Business Transfers
In case of merger, acquisition, restructuring, or asset sale.
4. Data Security
We implement industry-standard security measures including:
- SSL encryption
- Secure server infrastructure
- Access control restrictions
- Regular security updates
However, no online system is completely secure.
5. Data Retention
We retain your information:
- While your account is active
- As necessary to provide Services
- To comply with legal obligations
- To resolve disputes and enforce agreements
You may request deletion of your account and associated data.
6. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Withdraw consent
- Object to certain uses
To exercise your rights, contact us at: support@apidoxy.com
7. Children's Privacy
Our Services are not intended for children under the age of 13 (or applicable age in your jurisdiction).
We do not knowingly collect personal information from children.
8. International Data Transfers
If you access our Services from outside Bangladesh, your information may be transferred to and processed in other countries.
9. Third-Party Links
Our Services may contain links to third-party websites.
We are not responsible for their privacy practices.
10. Payment Information
Payments are processed securely through third-party payment providers.
We do not store full credit or debit card numbers on our servers.
11. Analytics & Marketing
We may use third-party analytics tools to understand usage trends.
You may opt out of marketing emails at any time by clicking the “unsubscribe” link.
12. Data Roles
- We act as a Data Controller for account and billing information.
- We act as a Data Processor for merchant customer data uploaded to our platform.
Merchants are responsible for complying with applicable data protection laws.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be reflected by updating the Last Updated date.
Continued use of our Services means you accept the updated policy.
14. Contact Information
Apidoxy
Email: [support@apidoxy.com]
Address: [L 06, Software Technology Park, Chattogram, Bangladesh]
Phone: [+8801601112888]